FAQ

The Free Trial allows you to translate up to 150 words in the form of a Microsoft Word document, a .txt file, or text entered directly on the website. You will receive a link to download an archive with the translation at the email address provided during registration. The archive will include both the original and the translated document. The translation process may take up to 24 hours or, in some cases, up to 48 hours, depending on the complexity or if additional services were selected during payment.

AI Translation Packs allow you to purchase a package with a fixed number of words for a fixed price, helping to reduce translation costs. Please note that these packs only include AI Translation per word and do not cover Proofreading and Editing or Formatting and Layout, which must be purchased separately.

Choose your packs wisely, as unused words cannot be carried over to the next order and will expire if not used during order.

To order a translation on our website, please follow these steps:

1. Register an Account: Sign up and confirm your email address.
2. Log In: After logging in, click on the “Order Translation” button.
3. Upload Document or Enter Text: Add the document you wish to translate or enter the text directly into the input field.
4. Choose Languages: Click on “Choose Languages” and select the source and target languages.
5. Select Translation Option: Choose the translation service that best suits your needs.
6. Complete Payment: Proceed with payment to finalize your order.

Receive results via Email: The translation will be sent to the email address you provided during registration.

With MyLingua Translator, you can go beyond typing or pasting text by uploading entire documents for translation.

This feature is highly time-efficient, as it translates all elements in your document—body text, headings, captions, and even footnotes—into your chosen language.

The translated document retains the original formatting, images, and fonts.

To use the document translation feature in your profile :
1. Click the “Order Translation” button.
2. Select your file from your computer, or simply drag and drop it into the file upload window.

Please note that we cannot accept images or documents where text is contained in an image.
We support only : Word files, HTML, and TXT files. under 100MB size.

After successful payment, you will receive a link to a website where you can download an archive containing your translation. The archive will include the original document or text and the translated version. If you submitted a Microsoft Word document, both the original and translated files will be provided in Word format and as .txt files. The translation process may take up to 24 hours or, in some cases, up to 48 hours, depending on the complexity and the selected service level.

The translation time depends on the volume of text, the complexity of the content, and the service plan you select. Typically, translations are completed within a few minutes. However, for more complex materials, translation may take up to 24 hours or, in certain cases, up to 48 hours, depending on the complexity or if additional services were selected during payment.

We translate various types of texts, including business documents, scientific articles, legal documents, marketing materials, and much more.

The price difference is due to currency exchange rate variations. We have adjusted the pricing to ensure a fair and convenient purchasing experience for users in different regions, making it easier to access our services regardless of your location.

We support translations to and from the following languages:

Bulgarian, Czech, Danish, German, Greek, English (Great Britain), English (USA), Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Latvian, Norwegian Bokmal, Dutch Flemish, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Spanish, Slovak, Slovenian, Swedish, Turkish, Ukrainian, Simplified Chinese

Yes, you can purchase multiple AI Translation Packs. They can be used separately or combined to cover larger translation projects. However, each pack has its own word limit.

Choose your packs wisely, as unused words cannot be carried over to the next order and will expire if not used during order.

Yes, we offer a free trial translation of up to 150 words so you can evaluate the quality of our service.
You can also upload a document in one of our supported formats: Word files and TXT files.

Follow these steps to get started:

1. Register an Account: Sign up and confirm your email address.
2. Log In: After logging in, click on the “Order Translation” button.
3. Upload Document or Enter Text: Upload the document you wish to translate or enter the text directly into the input field.
4. Click “Try for Free”: Begin your free trial.
5. Choose Languages: Click on “Choose Languages” and select the source and target languages.
6. Click “Complete Trial Order”: Finalize your trial request.
7. Receive Results via Email: You will receive an email with a link to download a zipped archive containing your translated documents.
The archive will include both the original file and the translated version.

The MyLingua service supports a variety of file formats:

Word files,, HTML, and TXT files, while preserving the original formatting.

For instructions on translating a document, see the section “How can I order a translation?”

If you are not satisfied with the quality of the translation, please contact our support service.
We will review your case and offer possible solutions, including a re-translation or a refund.

No, unused words from an AI Translation Pack cannot be carried over to your next order. That’s why we recommend combining different packs strategically and covering any additional word count using AI Translation per word to maximize your usage.